How to Check Messages on a Hotel Phone? (Guide)
When you’re staying in a hotel, it’s important to stay connected. Whether you need to confirm your check-in time or receive important messages, hotel phones are often the best way to get in touch with the front desk or other hotel services.
But what if you have a message waiting for you on the hotel phone? Here’s a simple, step-by-step guide on how to check messages on a hotel phone.

Why You Might Need to Check Messages on a Hotel Phone
There are several reasons why you might need to check messages on a hotel phone. For example, you might have received a message about a change in your reservation, special offers, or even housekeeping updates.
Knowing how to check messages on your hotel phone can help you stay informed and avoid missing any important information during your stay.
How to Check Messages on a Hotel Phone: Step-by-Step
Checking messages on a hotel phone is usually straightforward. Follow these steps to ensure you get the information you need.
1. Pick Up the Hotel Phone Receiver
The first step in checking your messages is to pick up the phone receiver. Many hotel phones will display a message light or indicator if there are any missed messages waiting for you.
2. Look for a “Messages” Button or Indicator
Once you’ve picked up the receiver, look for a button that’s labeled “Messages,” “Voicemail,” or something similar. This button is typically located on the phone or may be indicated by a blinking light.
3. Press the “Messages” Button
Press the “Messages” or “Voicemail” button. Some hotels may have a digital phone system that will automatically guide you through the message retrieval process.
4. Listen for Instructions
After pressing the button, listen for any instructions that will guide you through accessing your messages. You may be asked to enter a code or PIN, which will be provided to you at check-in or may be listed in the hotel room’s directory.
5. Follow the Prompts to Listen to Messages
Once you’ve entered any required code or PIN, follow the prompts to listen to your messages. You’ll likely be given options to replay, delete, or save the messages, so be sure to follow each prompt carefully.
6. Hang Up After Checking Your Messages
Once you’ve finished checking your messages, simply hang up the phone. If you’ve received multiple messages, you can follow the prompts to check additional messages or return calls.
Tips for Checking Messages on a Hotel Phone
Here are a few tips that might help you when checking messages on a hotel phone:
- Ask at Check-in: If you’re unsure about how to check messages on the hotel phone, ask the front desk for instructions at check-in. They will provide any necessary information, such as codes or steps for accessing voicemail.
- Use Hotel Wi-Fi for Better Connectivity: Some hotels offer the option to check voicemail through their Wi-Fi networks. If you’re having trouble accessing messages, ask about alternative ways to check your voicemail.
- Don’t Miss Important Calls: If you’re expecting a call or message, check the phone regularly, especially if you’re in your room. Missing important messages can affect your stay, so stay proactive.
- Report Any Issues: If the phone isn’t working or you can’t access your messages, contact the front desk for assistance. Hotel staff will likely offer a quick solution to ensure you’re not left without important information.
People also ask
Do hotel phones have voicemail?
Yes, many hotel phones have voicemail systems that allow guests to receive and store messages.
These messages can be accessed by pressing a “Messages” or “Voicemail” button on the phone, and following prompts to listen to the recorded messages.
The voicemail system is typically used for messages from the front desk, housekeeping, or other hotel services.
What do I dial to check my voicemail?
To check your voicemail on a hotel phone, you typically dial a specific number like *99, 100, or a dedicated “Messages” button.
The exact number or instructions should be provided by the hotel at check-in or listed in your room’s directory. Follow the prompts to access your messages.
How do I access my voicemail messages?
To access your voicemail messages on a hotel phone, pick up the receiver and press the “Messages” or “Voicemail” button.
Follow the prompts, which may include entering a PIN or code provided at check-in. You’ll then be able to listen to, replay, or delete your messages.
What’s the phone number for voicemail?
The phone number for voicemail on a hotel phone varies by hotel. Typically, it’s either *99, 100, or a dedicated voicemail button.
Check the room directory or ask the front desk for the specific number to access your voicemail.
Conclusion
Knowing how to check messages on a hotel phone is a simple but important skill. Whether you’re receiving important updates about your reservation or need to hear from the front desk,
being able to check your messages quickly can make your hotel stay much smoother. With these steps, you’ll never miss a message again while you’re away from home.